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Our data center is engineered to the highest levels, with extensive systems to address security and network redundancy, enabling Rackspace to offer our 100% infrastructure availability guarantee.

SECURITY: Access to data centers is restricted by two-factor authentication including Biometric hand scanners.
Our data center is physically isolated from everyone but level three technicians.
Public access is strictly forbidden.
All entrances and common areas are monitored 24×7 via closed-circuit cameras.

CONDITIONED POWER: Power systems in Our data centers are designed to run uninterrupted even in the unlikely event of a total power outage.
All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails.
The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails.
In the event of an extended power outage, on-site diesel generators can run indefinitely.
Generators are regularly tested to ensure functionality in the event of an emergency.

CORE ROUTING EQUIPMENT: We use only fully redundant, enterprise-class routing equipment housed in its own secure, core routing room and fed with its own redundant power supply.
Our fiber carriers enter the facilities at disparate access points to ensure that there is no service failure, even in the unlikely event of a fiber cut.

NETWORK TECHNICIANS: At KINGS SUMMIT, we realize that a Tier-1 data center is more than just hardware and software.
That’s why we employ a networking and security team with years of experience in managing and monitoring enterprise-level networks.
Our network technicians are trained to the highest standards to ensure that we are able to meet our 100% infrastructure availability guarantee.